Privacy Policy
INTRODUCTION
Titan Intech is committed to protecting personal data in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”).
This Privacy Policy explains how we collect, process, store, disclose, and safeguard personal data.
DEFINITIONS (AS PER DPDP ACT)
Personal Data: Any data about an identifiable individual.
Data Principal: The individual to whom the personal data relates.
Data Fiduciary: Titan Intech, determining the purpose and means of processing.
Processing: Collection, storage, use, sharing, or deletion of personal data.
CATEGORIES OF PERSONAL DATA COLLECTED
We may collect:
Identification details (name, designation)
Contact information (email, phone, address)
Business information (company name, GST details)
Technical data (IP address, device identifiers)
Communication records
We collect only data necessary for legitimate business purposes.
PURPOSE OF PROCESSING
Personal data is processed for:
Responding to inquiries
Providing quotations
Executing contracts
Delivering products and services
Customer support and AMC services
Regulatory compliance
Fraud prevention and cybersecurity
Processing is limited to purposes disclosed at the time of collection.
LEGAL BASIS FOR PROCESSING
Processing is carried out based on:
Consent of the Data Principal
Contractual necessity
Compliance with legal obligations
Legitimate business interests
Consent may be withdrawn at any time, subject to contractual and legal limitations.
DATA RETENTION
Personal data is retained only for as long as necessary to fulfill:
Contractual obligations
Legal and regulatory requirements
Dispute resolution
Internal audit purposes
Upon expiry of retention periods, data is securely erased or anonymized.
DATA SECURITY MEASURES
We implement appropriate technical and organizational safeguards including:
Access controls and role-based permissions
Secure servers and encryption
Vendor confidentiality agreements
Periodic security reviews
While we strive for robust protection, no digital system is completely immune from risk.
DATA SHARING & TRANSFER
Personal data may be shared with:
Installation partners
Logistics providers
Payment processors
IT service providers
Regulatory authorities (when legally required)
Cross-border data transfers, if any, are conducted in accordance with Indian law and applicable safeguards.
RIGHTS OF DATA PRINCIPALS
Under the DPDP Act, individuals have the right to:
Access personal data
Correct inaccurate data
Request erasure
Withdraw consent
Nominate a representative
Lodge complaints with the Data Protection Board
GRIEVANCE REDRESSAL
Titan Intech shall designate a Grievance Officer as required under applicable law.
Grievance requests shall be acknowledged and resolved within statutory timelines.
Grievance Officer – Titan Intech
Corporate Office:
#404, 4th Floor Lifestyle Building,
Begumpet, Hyderabad,
Telangana, India, Pin – 500 016
Email: info@titanintech.com
Phone: +91 87908 14671
We will acknowledge and address grievances within the timelines prescribed under applicable law.
CHILDREN’S DATA
We do not knowingly collect personal data from individuals under 18 years of age.
If such data is identified, it will be promptly deleted.
COOKIES & TRACKING TECHNOLOGIES
We use cookies to enhance website performance, analytics, and user experience.
Users may disable cookies through browser settings; however, certain functionalities may be affected.
POLICY UPDATES
This Privacy Policy may be revised periodically to reflect regulatory changes or operational updates.
Updated versions shall be published on our website with the revised effective date.
CONTACT INFORMATION
For questions, clarifications, legal notices, or disputes relating to these Terms:
Corporate Office:
#404, 4th Floor Lifestyle Building,
Begumpet, Hyderabad,
Telangana, India, Pin – 500 016
Email: info@titanintech.com
Phone: +91 87908 14671
Titan Intech Limited, Transparency & Trust in Every Interaction
Your Privacy. Our Commitment.